Privacy

How jbajee Protects Your Privacy

Your personal data belongs to you. This Privacy Policy explains exactly what information jbajee collects, why we collect it, how we use it and what rights you have over it. We've written this in plain language so every Bangladesh player can understand it without needing a law degree.

Last updated: 1 January 2025

Our Privacy Commitments

Six things jbajee commits to on every Bangladesh player's data — no exceptions.

Your Data Is Encrypted

All personal data stored by jbajee is encrypted at rest and in transit. Your account details, payment information and game history are protected by industry-standard encryption at all times.

We Never Sell Your Data

jbajee does not sell, rent or trade your personal information to any third party for marketing purposes. Your data is used only to operate your account and improve your experience on jbajee.

Minimal Data Collection

jbajee only collects the data that is genuinely necessary to run your account, process your transactions and comply with legal obligations. We do not collect data for the sake of it.

You Control Your Data

You have the right to access, correct and request deletion of your personal data held by jbajee. Submit a request through support and we will respond within 30 days.

Secure Payment Processing

jbajee does not store your full bKash or Nagad credentials. Payment transactions are processed through secure, tokenised integrations. Your financial data never passes through jbajee servers in plain text.

Breach Notification

In the unlikely event of a data breach affecting your personal information, jbajee will notify you promptly and take immediate steps to contain the breach and protect affected accounts.

1 Who We Are

jbajee is an online gaming platform operating at jbajee.club, serving players in Bangladesh. When this Privacy Policy refers to "jbajee", "we", "us" or "our", it means the jbajee platform and the team responsible for operating it.

jbajee acts as the data controller for the personal information you provide when registering and using the platform. This means jbajee determines the purposes and means of processing your personal data, and is responsible for ensuring that processing is carried out lawfully and transparently.

If you have any questions about how jbajee handles your personal data, you can contact our support team at any time. Contact details are provided in Section 13 of this policy.

2 Data We Collect

jbajee collects personal data in several ways — directly from you when you register or use the platform, automatically when you interact with the jbajee website or app, and from third-party payment providers when you make a deposit or withdrawal.

Here is a breakdown of the categories of data jbajee collects:

Category Examples How Collected
Identity Data Full name, date of birth, national ID number Registration form, KYC verification
Contact Data Mobile number, email address Registration form, account settings
Financial Data bKash/Nagad number, transaction reference numbers, deposit and withdrawal history Payment processing, account activity
Technical Data IP address, device type, browser type, operating system Automatically on platform access
Usage Data Pages visited, games played, session duration, bet history Automatically via platform analytics
Communications Data Support chat transcripts, emails sent to jbajee Customer support interactions

jbajee does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs or health data unless specifically required by law or responsible gaming obligations.

3 How We Use Your Data

jbajee uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. We do not use your data for purposes that are incompatible with the reasons it was originally collected.

The main purposes for which jbajee processes your personal data are:

  • To create and manage your jbajee account, including verifying your identity and age.
  • To process deposits and withdrawals via bKash, Nagad or bank transfer.
  • To provide access to games and record your game history on jbajee.
  • To apply bonuses and promotions to your account where you are eligible.
  • To detect and prevent fraud, money laundering and other prohibited conduct on jbajee.
  • To provide customer support and respond to your enquiries.
  • To send you important account notifications, such as deposit confirmations and security alerts.
  • To comply with legal and regulatory obligations applicable to jbajee.
  • To monitor and improve the performance and security of the jbajee platform.
  • To send you promotional communications about jbajee offers, where you have opted in to receive them.

If you have opted in to marketing communications from jbajee, you can opt out at any time by contacting support or updating your account notification preferences. Opting out of marketing will not affect your ability to use jbajee or receive essential account notifications.

4 Legal Basis for Processing

jbajee processes your personal data on one or more of the following legal bases, depending on the specific purpose of the processing:

  • Contract performance: Processing necessary to fulfil our obligations to you under the jbajee Terms and Conditions, such as operating your account and processing transactions.
  • Legal obligation: Processing required to comply with applicable laws and regulations, including anti-money laundering requirements and age verification obligations.
  • Legitimate interests: Processing necessary for jbajee's legitimate business interests, such as fraud prevention, platform security and improving our services, where these interests are not overridden by your rights.
  • Consent: Processing based on your explicit consent, such as sending marketing communications. You may withdraw consent at any time.

5 Data Sharing

jbajee does not sell your personal data to any third party. We share your data only in the limited circumstances described below, and only to the extent necessary for the specific purpose.

  • Payment providers: We share necessary transaction data with bKash, Nagad and banking partners to process your deposits and withdrawals.
  • Identity verification services: We may share identity documents with KYC verification partners to confirm your age and identity as required by our terms.
  • Fraud prevention services: We may share data with fraud detection providers to protect jbajee and its players from fraudulent activity.
  • Legal authorities: We will share data with law enforcement or regulatory authorities where required by law or where we have a good-faith belief that disclosure is necessary to prevent illegal activity.
  • Technology providers: We use trusted third-party technology providers to operate parts of the jbajee platform. These providers process data only on our instructions and are bound by confidentiality obligations.

All third parties who process data on behalf of jbajee are required to handle your data securely and in accordance with applicable privacy laws. jbajee remains responsible for ensuring your data is protected.

6 Cookies and Tracking

jbajee uses cookies and similar tracking technologies on the platform to ensure it functions correctly, to remember your preferences and to understand how players use the site so we can improve it.

The types of cookies jbajee uses are:

  • Essential cookies: Required for the jbajee platform to function. These cannot be disabled. They include session cookies that keep you logged in during your visit.
  • Functional cookies: Remember your preferences such as language settings and display options on jbajee.
  • Analytics cookies: Help jbajee understand how players navigate the platform so we can identify areas for improvement. Data collected is aggregated and anonymised.
  • Security cookies: Used to detect and prevent fraudulent activity and protect your jbajee account.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using jbajee, but some features may not work as smoothly. Note that disabling essential cookies may prevent you from logging in to your jbajee account.

7 Data Retention

jbajee retains your personal data for as long as your account is active and for a period after account closure as required by law and our internal policies. The specific retention periods we apply are:

  • Account and identity data is retained for a minimum of 5 years after account closure to comply with anti-money laundering regulations.
  • Transaction records are retained for a minimum of 5 years after the date of the transaction.
  • Customer support communications are retained for 2 years after the last interaction.
  • Technical and usage data is typically retained for 12 months and then anonymised or deleted.
  • Marketing consent records are retained for as long as you remain opted in, plus 1 year after opt-out for compliance purposes.

When data is no longer required, jbajee securely deletes or anonymises it so that it can no longer be linked back to you. If you request deletion of your data before the end of a mandatory retention period, we will restrict processing of that data to the minimum necessary to meet our legal obligations.

8 Your Rights

As a jbajee player, you have a number of rights over your personal data. jbajee is committed to honouring these rights promptly and without unnecessary barriers.

Right to Access

Request a copy of all personal data jbajee holds about you.

Right to Rectification

Ask jbajee to correct any inaccurate or incomplete personal data.

Right to Erasure

Request deletion of your personal data where there is no legal reason for jbajee to keep it.

Right to Restrict Processing

Ask jbajee to limit how your data is used while a dispute or request is being resolved.

Right to Portability

Receive your personal data in a structured, machine-readable format to transfer to another service.

Right to Object

Object to jbajee processing your data for direct marketing or on the basis of legitimate interests.

To exercise any of these rights, contact jbajee support with your request. We will respond within 30 days. In some cases, we may need to verify your identity before processing your request to protect your account security.

9 Children's Privacy

jbajee is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on jbajee or provide any personal information to us.

If jbajee becomes aware that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on jbajee, please contact support immediately so we can investigate and take appropriate action.

jbajee uses age verification checks during registration and may request additional proof of age at any time. These checks are in place to protect minors and to comply with our legal obligations.

10 Security Measures

jbajee takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction or alteration.

  • All data transmitted between your device and jbajee is encrypted using TLS (Transport Layer Security).
  • Personal data stored on jbajee servers is encrypted at rest using AES-256 encryption.
  • Access to personal data within jbajee is restricted to authorised personnel on a need-to-know basis.
  • jbajee conducts regular security assessments and penetration testing to identify and address vulnerabilities.
  • All jbajee staff with access to personal data receive regular data protection and security training.
  • Two-factor authentication is available for jbajee accounts and is strongly recommended for all players.

While jbajee takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password and never share your jbajee login credentials with anyone.

11 Third-Party Services

The jbajee platform integrates with a number of third-party services to deliver its full functionality. These include payment processors, game providers, analytics tools and customer support software. Each of these third parties has their own privacy practices.

jbajee carefully selects third-party partners and requires them to maintain appropriate data protection standards. We enter into data processing agreements with all third parties who handle personal data on our behalf, ensuring they are contractually bound to protect your information.

jbajee is not responsible for the privacy practices of third-party websites or services that are not operated by jbajee. This Privacy Policy applies only to the jbajee platform at jbajee.club.

12 Changes to This Policy

jbajee may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. When we make changes, we will update the "last updated" date at the top of this page and publish the revised policy here.

For significant changes that materially affect how we use your personal data, jbajee will make reasonable efforts to notify you directly via the contact details associated with your account. However, we encourage you to review this Privacy Policy periodically to stay informed.

Continued use of jbajee after a Privacy Policy update constitutes your acknowledgement of the revised policy. If you disagree with any changes, you may close your account by contacting support.

13 Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the way jbajee handles your personal data, please get in touch with our support team. We are available 24 hours a day, 7 days a week.

  • Live chat: available from within your jbajee account dashboard, 24/7.
  • Email: [email protected]
  • Response time: typically within 1 hour via live chat, within 24 hours via email.

For data subject rights requests — such as access, rectification or erasure — please contact us via email with the subject line "Data Rights Request" and include your registered mobile number so we can verify your identity and process your request efficiently.

Play on jbajee With Confidence

Your privacy is protected every step of the way on jbajee. Register your account today and enjoy a secure, fair gaming experience built for Bangladesh players.

Data Encrypted Never Sold You're in Control Secure Platform